Prevention over firefighting
Patching, monitoring and backups stop the outages that cost real revenue.
Web & Product
Website Maintenance & Support
Your site stays fast, secure and always online
Proactive website maintenance covering updates, security, backups, uptime monitoring, performance tuning and ongoing content and conversion improvements.
Why choose us
Why choose our Website Maintenance & Support
Speed doesn't decay
We keep Core Web Vitals healthy as content and plugins accumulate.
Security taken seriously
Hardening, malware scanning and rapid response if anything is compromised.
A team on call
Defined response times instead of chasing a freelancer when something breaks.
Features & benefits
What's included
Capabilities
- Core, plugin and dependency updates
- Daily backups with tested restores
- 24/7 uptime and error monitoring
- Security hardening and malware scanning
- Speed and Core Web Vitals optimisation
- Content updates and small enhancements
- SSL, domain and hosting management
- Monthly health and performance reporting
Business outcomes
- Avoid costly downtime and data loss
- Keep rankings safe from technical decay
- Get changes done without hiring in-house
- Sleep better knowing it's monitored
Industries
Industries we serve
Professional services
Healthcare
Education
Ecommerce
Hospitality
Nonprofits
Our process
How we deliver
A transparent, milestone-driven engagement from first call to long-term support.
- 01
Consultation
A free strategy call to understand your business, current systems, bottlenecks and growth targets.
- 02
Planning
We map the solution architecture, success metrics and delivery timeline into a custom proposal.
- 03
Development
Our team builds in focused sprints with weekly demos so you always see progress, never a black box.
- 04
Testing
Real-world scenario testing, QA, security review and performance tuning before anything goes live.
- 05
Deployment
Controlled launch with monitoring, analytics and full handover documentation for your team.
- 06
Support
Ongoing optimisation, reporting and enhancements as your business scales.
Engagement models
Choose your scope
Every engagement is scoped to your business goals and quoted individually — contact us for custom pricing.
Starter
For businesses validating their first AI-driven system.
- Discovery & requirement mapping
- Core, plugin and dependency updates
- Daily backups with tested restores
- Single-channel launch
- 30 days of post-launch support
Contact for Custom Pricing
Professional
For growing teams that need a complete, integrated system.
- Everything in Starter
- 24/7 uptime and error monitoring
- Security hardening and malware scanning
- CRM & analytics integration
- Monthly performance reporting
- 90 days of optimisation support
Contact for Custom Pricing
Enterprise
For organisations needing scale, governance and deep integrations.
- Everything in Professional
- Speed and Core Web Vitals optimisation
- Content updates and small enhancements
- Dedicated solution architect
- SLA-backed monitoring & support
- Quarterly strategy reviews
Contact for Custom Pricing
Technologies
Our tech stack
- WordPress & WooCommerce
- React & TypeScript stacks
- Cloudflare
- UptimeRobot-style monitoring
- Sentry
- Automated backup tooling
- Google Search Console
- Lighthouse CI
Client results
What clients say
"Zero downtime since we moved to their maintenance plan, and the site is measurably faster."
"They caught and fixed a vulnerability before it ever became our problem."
FAQ
Frequently asked questions
Do you maintain sites you didn't build?
Yes. We start with a technical audit, fix outstanding risks, then move you onto a maintenance plan.
What's your response time for issues?
Response times are defined in your plan, with priority handling for outages and security incidents.
Are content updates included?
Yes, a monthly allowance of content and minor design changes is part of every plan.
What if the site gets hacked?
We contain it, clean the infection, restore from a clean backup and harden against recurrence.
Do you manage hosting too?
Yes, we can manage existing hosting or migrate you to faster, more reliable infrastructure.
Will we get reports?
Yes, monthly reports covering uptime, performance, updates applied and security status.
How long does a website maintenance project take?
Most website maintenance engagements go live in 2 to 6 weeks depending on scope, integrations and how quickly content and access are shared. We confirm an exact timeline in your custom proposal after the strategy call.
What does Website Maintenance & Support cost?
We don't sell fixed packages off a shelf. Every engagement is scoped to your business goals and you receive a custom proposal with a clear, itemised investment after the free consultation.
Do you work with businesses outside India?
Yes. We work with clients worldwide and run projects remotely with async updates plus scheduled calls in your timezone.
Will this integrate with the tools we already use?
In almost every case, yes. We integrate with mainstream CRMs, helpdesks, calendars, payment tools, ad platforms and databases, and we build custom API connections where a native one doesn't exist.
What happens after launch?
You get documentation, team training and an optimisation window. Most clients continue on a support retainer so the system keeps improving with real usage data.
Do we own everything you build?
Yes. All code, content, accounts and assets created for your project belong to you and are handed over in full at the end of the engagement.
Related services
Pairs well with
Ready to get started with Website Maintenance & Support?
Book a free 30-minute strategy call and get a tailored roadmap plus a custom proposal for your business — no obligation.